We are currently looking for a UX/Business Readiness Lead to join an existing team.
Role and Responsibilities
- Establish requirements – business user driven
- Baseline measurement of current status
- Establish and gain agreement on ‘future state’ targets
- Establish and execute plan to address delta between current and future state (including capability gaps)
- Ensuring consistency of business change/user experience activities for all projects, through creation and upkeep of programme artefacts
- Providing skills and knowledge transfer to colleagues and wider teams on change management and associated culture change
- To work on a multitude of projects in a Risk and Control Programme
- Create Training Needs Assessments for Projects
- Persona development
Knowledge, Skills and Experience Required
- UX/Business Readiness assignments in blue-chip organisations
- End to end process management and improvement
- Team player and Proactive – self driven
- Stakeholder Management and strong Communication with excellent planning skills
- Exposure to E2E Corporate Risk Management Processes and procedures
- Exposure to Technology Systems UX Approaches in both Agile and Waterfall environments