We are currently looking for an experienced professional to join our client team in the role of Technology Resilience Architect.
The ideal candidate is passionate about technology resilience, with knowledge of how the ways that a service is designed, built, and run contribute to overall resilience. They will work on the big global resilience initiatives and play a key role in uplifting the quality and availability of service for customers. A background in a mixture of Applications, Infrastructure / Cloud, Security, Data, would be required.
Initiatives that will be included in the role:
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Resilience Deep Dive process and management implementation into ServiceNow Continual Improvement Management (CIM)
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Resilience Improvements process and management implementation into ServiceNow Continual Improvement Management (CIM)
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Resilience Vulnerability data investigations
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Design of the migration from home grown Technology Vulnerability management to ServiceNow Integrated Risk Management (IRM)
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Strategic initiatives on Double Failure Resilience and Mass DR scenarios
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Recovery Time Objective redefinition and embedding within the organisation
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SLI/SLO/Error Budgets and Availability Management approach and strategy for the organisation
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